A Virtual Gemba Walk incorporates telepresence or video conferencing technology to complete a practice traditionally done in person. Virtual Gemba Walks emerged as a highly-effective short-term solution to ensure quality management best practices given COVID-19 restrictions as well as a value-add long-term business solution post-COVID-19.
While it seems that the new way of working is starting to standardize around video conferencing, these technologies are not the best for Virtual Gemba Walks that demand freedom of mobility. Yes, you can do a Virtual Gemba Walk through video conferencing, but there is a better way.
"We have received a lot of positive feedback on our robot solution and we expect in a post COVID-19 time, our virtual inspections will outperform in-person inspections. It is cost-efficient, time saving and sustainable."
"We have had very strong sales, and many of the people with whom we have used our robot for virtual consultations have ended up placing orders."